1. Introduction

Welcome to CakePro. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

2. Products and Services

CakePro offers personalized cakes for various occasions. All products are made to order according to the specifications provided by the customer. We take great care to ensure that all products meet the highest standards of quality.

3. Ordering and Payment

Orders can be placed online through our website. Full payment is required at the time of ordering. We accept various payment methods, including credit/debit cards. All payments are processed securely.

4. Delivery

We offer home delivery services across the UK. Delivery dates and times are agreed upon during the ordering process. While we strive to meet all delivery schedules, we are not responsible for delays caused by unforeseen circumstances.

5. Returns and Cancellations

Due to the perishable nature of our products and the fact that they are personalized according to customer specifications, we do not accept returns or offer refunds once an order has been placed. Additionally, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the right to cancel does not apply to goods that are made to the consumer’s specifications or are clearly personalized, as well as to perishable goods.

6. Liability

CakePro is not liable for any indirect or consequential loss or damage arising out of the use of our website or the purchase of our products. Our liability is limited to the value of the product purchased.

7. Intellectual Property

All content on this website, including images, text, and logos, is the property of CakePro or its content providers. Unauthorized use or reproduction of any content is strictly prohibited.

8. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Information

If you have any questions regarding these terms and conditions, please contact us at info@cakepro.co.uk.